Delivery & Shipping

Sustainability

By choosing to order products directly from the manufacturer, you allow us to keep delivery journeys to a minimum as our garment production facilities are located within Europe.

Delivery options

Our logistics partners DHL and UPS take care of deliveries within Germany. All deliveries are insured against theft and accidental damage. This insurance cover ends as soon as you have accepted your delivery and confirmed this in writing.

Unfortunately, we are unable to deliver to PO box addresses. If your order is sent out in multiple deliveries, you will only be charged for the delivery costs once.

We process and dispatch orders within our working hours: Monday to Friday, 09:00 to 16:00 (times in Germany). Products are ready to be dispatched one working day after payment has been received, if not before.

Delivery costs and times

in store collection by the customer Schleißheimerstr. 273 80809 Munich	0,00 €	1-2 days
DE	4,90 €	1-3 days
EU	11,90 €	2-5 days
Switzerland, Norway, UK	19,90 €	2-5 days
USA, Canada	39,90 €	2-7 days

* Please note that these are our standard delivery times. Actual delivery times may vary.

**We do not charge VAT on products being sent outside of the European Union and instead deliver at the net price. We are not able to issue customs documents. Customers are responsible for checking the applicable customs and import requirements and for paying any associated charges.

We can deliver to anywhere in the world. If your country is not listed above, please give us a call on +49 (0)89 358 999 18 0 or send an email to webshop@gottseidank.com for further details.

Order tracking

Once we have dispatched your order, you will receive an email notification containing the DHL or UPS tracking number. You will be able to click on the link in that email to check the status of your order after an hour or two.